Angela Person-Harm holds a bachelor of science in environmental design and master of science in museum studies, both from the University of Oklahoma. She works with the Office of Facilities Management and Reliability of the Smithsonian Institution to document and describe best practices in museum and cultural facility management. She has given presentations on facility management at the American Alliance of Museums and International Facility Management Association (IFMA) conferences, and has been awarded an "Editor's Pick" award for her work published in the Facility Management Journal. She is currently writing her dissertation about the architecture of the Hirshhorn Museum and Sculpture Garden in Washington, D.C.

Judie Cooper is a facility management analyst in the Office of Facilities Management and Reliability of the Smithsonian Institution and is responsible for strategic initiatives, organizational development, benchmarking, research, staff professional development and implementation of best practices. She is a Certified Facility Manager and past chairperson of the IFMA Capital Chapter Education Team and the current president of the Museums/Cultural Institutional Council of IFMA. She is active in the International Association of Museum Facility Administrators, the American Society for Training and Development, and the Society for Human Resources Management.