A portrait of a nurse in Australia as she returns to the ICU and encounters the frontline of the pandemic crisis on many fronts
'This book has single-handedly restored my faith in humanity. Offering a rare and thrilling glimpse into the life of a frontline healthcare worker during the COVID-19 Pandemic, The Care Factor is full to bursting with spirit, guts, empathy and love. It humbled and moved me in so many ways. I can’t recommend it enough!' – Emily Bitto, author of Stella Prize winning novel The Strays
'vivid and disturbing, though ultimately life-affirming ... provides a piercing insight into just how more complicated and fraught all aspects of modern healthcare have become ... for professionals and patients alike.' – Simon Caterson, The Australian