Jackson Nickerson is the Frahm Family Professor of Organization and Strategy at the Olin Business School at Washington University in St. Louis. He also is a nonresident senior fellow in Governance Studies and associate dean and director of the Brookings-Olin Executive Education partnership at Brookings.Ronald Sanders is a vice president at Booz Allen Hamilton and the firm's very first fellow. Before joining Booz Allen he served in a number of senior government posts, most recently as the U.S. intelligence community's associate director of national intelligence for human capital, as well as faculty positions at Syracuse University's Maxwell School and the George Washington University.